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My Pants Are On Fire

I’m a horrible liar.It’s not so much that I have a problem with the lie itself, but it’s the post-lie paranoia that really destroys me.I was a ridiculously good child/teenager—seriously Mom, you had it...

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Impacts on the Apartment Industry on and Beyond Capitol Hill

Dear Apartment Industry Colleagues,It has been a tough month since the last edition of the Capitol Update. Much has occurred both inside and outside the halls of the Congress that impacts the apartment...

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‘Tis the Season… For Maintenance!

Spring has sprung and so have leaks, cracks, weeds, you name it!Spring has sprung… it’s maintenance season! After the winter thaw come the winds, the rain, the leaky pipes and roofs, the cracked paint,...

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Permission To Take Off

When I was working at a large retail store one summer during college (think red bull’s-eye), one of my supervisors told me everything from her pants size (12) to the dirty details of her messy divorce....

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Ready Or Not…Here I Was!

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Don't Cry At Work (And Other Lessons)

I have very few complaints about my first job out of college. But if I had to do it all again, I wish someone had given me the following advice:1. Find an office with more men. If you’re looking to...

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Swimming Through A Sea of Equality and Safety: Finding Good Tenants With Fair...

There is an abundance of screening techniques out there these days that enable communities to thrive by locating good strong tenants. There are four steps to follow which will ensure the retention of a...

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Seven Tips to Market Apartments

Do you have something that is visibly better than your competitor? Show it to your buyers with side-by-side comparisons. Be truthful and don’t exaggerate!

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It's A Bird...It's A Plane...It's A Cicada!

 Back in summer 2004, freakish insects as big as a gerbil (give or take) and as loud as a Kardashian were slamming against the windshield of my Mom’s minivan as we headed to my high school graduation....

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Experiencing the International Flavor of Student Housing

College campuses, like our country, are melting pots of cultures, ideas, personalities, beliefs, and religions. So, it’s no surprise that student housing companies must accommodate a wide variety of...

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Remember Who You Kissed at Midnight?

Floss daily. Exercise four times a week. These were two of my 2013 New Year’s resolutions. Now that we’re approaching the halfway point, how am I doing so far?1. Floss daily. In the past five months, I...

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So Many Apps, So Little Time

Look for app-ortunities that make life easier for you and your residentsI have a friend who’s nuts about apps. He’s always downloading the latest and greatest. Whenever we meet, he tells me about a new...

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Dispelling Common Myths . . .

Unless you’re cramming for Jeopardy, have a photographic memory or just like random factoids and can remember them to win a bar bet, you likely believe some pretty common myths.  A few common myths...

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Maintenance Department Promotions or New Employee: How's that Candidate Pool...

Ask any maintenance technician how they ended up in their current position and inevitably there will be a statement similar to: “I kind of fell into it”. In other words, this job is not one that often...

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Father Knows Best

My Dad has been a high school English teacher for over 30 years. Naturally, he couldn’t help but teach his own daughter a few things, too.

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Capitol Update: First Sequestration Impacts Hit Apartment Owners

Dear Apartment Industry Colleagues,

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Cheers to that! Taking a Closer Look at Revenue Management & Budgeting

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Maintenance Day at 2013 NAA Education Conference & Exposition

Maintenance Training at the NAA Education ConferenceNew this year - Maintenance Day! Join us on June 20 at the 2013 NAA Education Conference & Exposition for maintenance training.This all-day event...

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Understanding the Customer Experience and Leveraging the Customer Experience...

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Men Crying Among Education Conference Highlights

With less than a month until NAA’s 2013 Education Conference & Exposition in San Diego, there’s one thing on my mind: fish tacos. And amazing education sessions, of course—but mostly fish...

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